User calls me today saying " I was at a hotel checking my personal mail and my computer told me i had a virus. No i cant even start windows." so i went over to his desk and saw that he had printed instructions from symantec on how to get rid of this spy wear. What he did was go to the start menu and click run type MSCONFIG /SAFEMODE which means the computer will boot into safe mode all the time and guess what the user only has a network logon he dosnt have a local logon so he cant get his computer to boot....WHY could he not wait until he got back to the office and let us fix it. Maybe he thought it would spy all of his personal information even if the computer is off.
Oh well it keeps me in business
